INTRODUCTION

COVID-19 is a contagious infection that was detected in 2019. The disease was unique in how people became ill so quickly and succumbed to death. Infected by COVID-19, over six million people perished. However, the vaccine was invented in 2020, and people have been able to take it since 2021. The vaccine is a preparation that stimulates the body’s immune response against diseases and is usually administered through needle injections, orally by mouth or sprayed into the nose (CDC, 2021). When taken in the body, it generates antibodies that form protection against a specific disease. These diseases could be seasonal or pandemic, impacting citizens, healthcare systems, and economies worldwide. Following the COVID-19 outbreak, service-related firms suffered as it restricted people-to-people contact. COVID-19 also affected customer service (Camacho et al., 2022). As a result, many people lost their jobs and moved to other places to find employment. COVID-19 also caused many people to become refugees in their own countries due to the job losses and livelihoods caused by the lockdown. Some people could travel overseas or to neighboring countries to get the vaccine, which gave rise to vaccine tourism. Although there is no official data, travel agencies saw an average increase of 30–40 percent in flight demand in 2021, the peak of the vaccination demand (Reuters, 2021). In Buenos Aires, travel agents advertised to get vaccinated in Miami: flight ($2000), weekly hotel ($2000), food ($350), car rental ($500), and vaccine free. So, on this trip, one could get a vaccine and vacation. People had to move to other places because vaccines were not evenly distributed worldwide. The shortage of vaccine availability in developing countries and emerging markets created an environment for vaccine seekers to travel abroad to receive the vaccine of their choice. Latin America also experienced vaccine supply delays.

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