BUSINESS STRATEGY – CREATING SHARED VALUE MGMT 525

OVERVIEW

1. COURSE DESCRIPTION

This course is designed to give students a thorough understanding of the process of strategic management,
from idea to realization, and an understanding of creating shared value for society, from identification of
underserved markets to impact on social needs. The strategy process for building competitive advantage is
well established. However, the role of business in creating shared value for society by addressing social needs
is a much more recent concept. Since the concept of creating shared value was introduced by Professor
Michael Porter and Mark Kramer in an article in Harvard Business Review in 2011, the role of business in
creating shared value for society has become mainstream management thinking, with widespread potential
and practical implications for both business and society.
This course integrates these two important modern-day concepts into a thorough, but flexible course
supported by both well-established and newly developed frameworks for analysis. This course also has
the flexibility to incorporate complementary themes in management theory and practice, including
contributions from wider aspects of strategy, economics, organizational behavior and behavioral economics.
By drawing on and integrating well-established frameworks with new frameworks and tools of analysis, this
course provides a strong platform for designing and implementing strategies in business, particularly those
aimed at creating shared value. The course also provides the opportunity to apply the wider theoretical
and practical contributions from management science, and from the many case studies that this course
provides.
In addition, students will have the chance to contribute to research into creating shared value and other
areas of management science, as each component (module) of the course will incorporate an assignment
which can contribute surveys, case studies and articles to the existing teaching and research materials
developed by the course. This can include, in some cases, the opportunity to publish work completed (in
the CamEd Journal of Accounting, Finance, Economics and Social Sciences (JAFESS) as part of the course.

2. REASON FOR THE COURSE

This course is taught in a module format in order to be flexible enough to respond to the needs of the
course participants who may have different backgrounds and experience, or who may have studied some of
the course material before. Each component can be taught as a “complete module” (“Full-Monty”), “strong
appreciation” or “bite-size” level. The exact content and mode of teaching will depend on the experience
of the course participants, the material that they may have covered before and on the agreed focus of the
course at the time it is taught..

The course specifications for each module here below represent the scope of what can be taught (“complete
module” format), However, each module is divided into major themes, individual components, and detailed
sections, and so can also be taught at “bite-size” or “good appreciation” level. Whilst the focus of the course
is to ensure that students have a thorough understanding of and ability to apply the process of strategic
management and the concepts of creating shared value, there is flexibility in the course to cover a wider
variety of themes.

So for example, this course can be taught as a strategic management course, or a primarily creating
shared value course, or as a hybrid course incorporating more wider aspects of “organizational behavior”,
“economics” or “behavioral economics”. Equally, the course might include specific aspects of strategy such
as “cluster theory and practice”, or a greater focus on “evaluating the external environment” or “building resources and competences” or “corporate governance” or “leadership”. It could be run as a more analytical
approach or with a greater focus on case studies, depending on the requirements and wishes of the target
audience.

Each of the course modules are summarized here below at their current state of development.The course
structure in Table 1 is set up for the course to be run as “complete modules” for Business Strategy and for
Creating Shared Value. The Cluster Module and the Organizational Behavior modules are included as “Minor
Modules” from which material can be drawn and sessions run if required. These same modules, which can
be taught in this course, can also be used in other courses (mix and match). So, for example, if the course
would benefit from a short (e.g. 30 minutes) overview of Cluster Policy, or Maslow’s Hierarchy of Needs,
then this can be done under the “bite-size”approach, for which summary material is, or is in the process of
being developed. The target is to have the module ready to be shared amongst CamEd faculty. We can also
update and add modules over time. We can also change the focus of teaching to “what’s happening now”
for case studies which students may have done before, if (for example) a significant number in the class
have done the material before.

The flexible approach will suit both executive education and more academically focused students. It can also
be tailored to complement other components of the masters degree course such as valuation of companies
and finance and accounting electives.

A summary of each of the modules comprising this course is below. TABLE 1 shows the structure of the
course, including content, learning outcomes, reading, teaching and learning activities and assessment.
This ensures coverage of all essential content, whilst retaining flexibility. The detailed content of each of the
modules is included in TABLE 2 below. The reading material in the reference list is categorized according to
each Module.
N.B. The Master’s course is likely to comprise mainly CamEd students. Therefore the focus of all 25
sessions will be ALL on students’ presentations. Not lectures.

3. STUDY HOURS

4. ROLE IN CURRICULUM


Prerequisites:
This is a master’s degree course, so students will be expected to be capable of preparing and presenting
high quality assignments in English, and have a good understanding of complementary subjects including
economics, leadership, marketing, law and business ethics. Therefore, before studying this class, students
shall have passed 2 out of the following 3 courses:

There are no prerequisites for this course above the general entry requirement for the Master’s Degree
Program.

SKILLS

  • LEARNING OUTCOMES
  • ASSESSMENT AND GRADING
  • TEACHING METHODS
  • STUDY PLAN
  • TEXTBOOKS AND REFERENCES

5. COURSE LEARNING OUTCOMES (CLO)

Upon successful completion of this course students should be able to:

Knowledge Level of Learning Related PLO
Evaluate how a firm sets its direction (CK2)
Evaluate how a firm sets its direction, chooses its business activities, creates strategies and defends its position in a competitive market.
Evaluate PC5
Cognitive Skills Level of Learning Related PLO
Analyze the components of the strategy development process (CC1)
Analyze the components of the strategy development process (including shared value strategy).
Analyze PC5
Account for complexity and evaluate the need for trade-offs (CC3)
Account for complexity and evaluate the need for trade-offs in business world problems.
Evaluate PC5, PC6
Communication, Information Technology, and Numerical Skills Level of Learning Related PLO
Evaluate cases of different (shared value) strategic approaches (CCIT1)
Evaluate cases of different (shared value) strategic approaches in the light of external environment and competitive strengths.
Evaluate PCIT1, PC5
Create a workable idea for a new or existing business (CCIT2)
Create a workable idea for a new or existing business based on all the main components of a shared value strategy.
Create PCIT1, PC5
Interpersonal Skills and Responsibilities Level of Learning Related PLO
Work effectively individually and in teams (CIP1)
Work effectively individually and in teams to develop and present feasible shared value strategies.
Respond PIP1, PIP2

6. ASSESSMENT AND GRADING

Grades will be determined based on a grading score, calculated using the following assessments and score allocations:

Topic CLO Assessment and Scoring Total CLO Score Skill Weighting for Grade
Participation In-class tests (3) Projects Final Exam
Evaluate how a firm sets its direction (CK2)   50   50 100% 20%
Analyze the components of the strategy development process (CK1)     100   100% 20%
Account for complexity and evaluate the need for trade-offs (CC3)   100     100% 10%
Evaluate cases of different (shared value) strategic approaches (CCIT1)       100 100% 20%
Create a workable idea for a new or existing business (CCIT2)     100   100% 20%
Work effectively individually and in teams (CIP1) 100       100% 10%

There are two assignments during this course:

Develop a Strategy

Work Group : Group

Output format : Report & Presentation

Language : English

Assignment : This assignment requires students to develop and present a strategy for an idea that
                         they have, or a company that they know. It could include, for example, a personal
                         strategy for managing oneself, or for a new business venture, or revamping an
                        existing venture, or for a business that is not the student’s own business but is a
                        company that the students are aware of. It is possible that the assignment can utilize
                        a company case study that students are undertaking for another course within the
                        master’s degree program (e.g. on financial analysis). However, the students must
                        present both pieces of work to ensure that the assignment is original. The assignment
                        should address each component of the strategy module, from development of vision
                        and mission, to the assessment of the external environment and of the resources
                        and competences that the firm and individual have (this will provide a basis for
                        determining whether the individual or the company really has the basis to succeed.
                       Some assessment of how the company will be structured and managed is also
                       important and style of leadership, and governance issues will be marked as part
                       of the assignment. It is important that the students are encouraged to think about
                      the whole strategy process, to try to determine whether and how the business will
                      succeed. The assignment is to be marked on the content and analysis of the strategy
                      process, not on the success or failure of the idea.

Develop a Shared Value Case Study

Work Group : Group

Output format : Report & Presentation

Language : English

Assignment : The assignment requires students, in groups, to identify and contact one company
                         to develop a case study of shared value strategy, solely for the purposes of the
                         assignment. The company should be a Cambodian company (although students are
                         free to choose a company from another country). On the agreement of the company,
                         the students will be able to interview the owner, or manager on its shared value
                         intentions, actions and impact using a preformulated questionnaire. The results of
                         the questionnaire will be turned into a statistical survey, effectively mapping the
                         shared value intentions of companies in the country of Cambodia and its regions.
                        This will be able to be shared with similar surveys across countries. The data (including
                        comments) from the company will also be turned into a short (two-to-three page)
                        case study, which will add to the case studies potentially, (subject to agreement by
                        the firms themselves) available for teaching and for further development as case
                        studies. The assignment (comprising the completed questionnaire, PowerPoint
                        Presentation, two-three page case study will be presented at the end of the course
                        and marks will be given for both content and presentation.

7. TEACHING METHODS

The teaching methodology will aim at promoting critical thinking among the students and stimulating
student participation during the classes. The students’ knowledge will be periodically reviewed by class
presentations and quizzes.

Each component will comprise:

Preparation and Reading in Advance: in order to be able to hold interactive discussions, the students will
be required to read in advance. Usually there will be a requirement to read the book chapter, or academic
paper, or the lecturer’s slides.

Teaching Methods: lectures, PowerPoint slides, Kahoot exercises, Mentimeter or Google Classroom (for a
variety of interactive platforms and classes)

Learning Methods: Specific activities that the students will complete to consolidate their learning, including
group discussions, quizzes and exercises to explore and assess the frameworks and case studies which
comprise the course.

Assessment: The specific way in which the students will be assessed are identified for each component of
the course. This can include assignment, quiz, examination, or participation in the interactive and group
exercises.

8. STUDY PLAN

The course targets the 25 lessons in the study plan below. Each lesson is 3 class hours each; there are a total of 75 class hours. The study plan below describes the learning outcome for each lesson, described in terms of what the student should be able to do at the end of the lesson. Readings should be done by students as preparation before the start of each class. Implementation of this study plan may vary somewhat depending on the progress and needs of students.

TABLE 1: STUDY PLAN

Session Lesson Learning Outcomes Teaching and Learning Activities, Assessment
Session 1
First part

Strategy Block 1: Before You Start: Choosing Your Direction

Opening Lecture: Scope of the Course:
Understand the purpose of the course and interpret how the course focuses on creating shared value and ethical issues in business.

Course Learning Outcomes: CK1, CK2

Based on Reading: Chapters 1 & 2 (Thompson, Peteraf et al)

Reading: Browse Thompson, Peteraf et al (i.e. understand how the book is structured)

Teaching Activity: Lecture / Kahoot on scope of strategy and creating shared value

Learning Activity: Group discussion on the purpose of strategy and use of theory and case studies (Group Discussion / Mentimeter)

Assessment: Group Exercise (getting to know each other)

Session 1
Second part

Before you Start: What is the aim of your Strategy?
Students are able to understand and assess the scope of strategy and how to use it in business and their personal lives.

Course Learning Outcomes: CK1, CK2, CC1, CC2, CC3, CIP1

Reading: Ch 1: Thompson, Peteraf et al

Teaching Activity: Lecture / Kahoot on the aims and purposes of strategy

Learning Activity: Group discussion on the uses of strategy to focus on a direction (Group Discussion / Mentimeter)

Case Studies (Illustration Capsules):

  • Apple: Inc.: Exemplifying a Successful Strategy
  • Pandora, Sirius XM, and other Over-the-Air Broadcast Radio: Three Contrasting business Models

Assessment: Quiz / Group Assignment

Session 2

Setting your company’s Direction:
Students to understand and assess how having a long term vision and mission are important in business.

Course Learning Outcomes: CK1, CK2, CC1, CC2, CC3, CCIT1, CCIT2, CIP1

Reading: Ch 2: Thompson, Peteraf et al

Teaching Activity: Lecture / Kahoot on what it means to set the direction of your company

Learning Activity: Group discussion on different visions and focused mission statements from companies they know (Group Discussion / Mentimeter)

Case Studies (Illustration Capsules):

  • Examples of Strategic Visions – How They Measure Up
  • TOMS Shoes: A Mission with a Company
  • Examples of Company Objectives
  • Corporate Governance Failures at Volkswagen

Assessment: Group Exercise or quiz

Session 3

Strategy Block 2: Evaluating Yourself and Your Environment

Evaluating the External Environment:
Leads discussion in class and online on the aims, scope of evaluating the external environment and the tools to use in practice.

Course Learning Outcomes: CK1, CK2, CC1, CC2, CC3, CIP1, CIP2

Based on Reading: Chapters 3 & 4 (Thompson, Peteraf et al)

Reading: Ch 3: Thompson, Peteraf et al

Teaching Activity: Lecture / Kahoot on the aims and scope of assessing the external environment (particularly PESTEL and 5-Forces)

Learning Activity: Group Exercise using PESTEL and 5-Forces Models

Case Studies (Illustration Capsules):

  • Comparte Market Positions of Selected Companies in the Casual Dining Industry: A Strategic Group Map Example
  • Business Ethics and Competitive Intelligence

Assessment: Group Exercise

Session 4

Evaluating Yourself: Are you Competitive?
How do you assess the environment for your business, and how do you assess whether you are really competitive?

Course Learning Outcomes: CC1, CC2, CC3, CIP1

Reading: Ch 4: Thompson, Peteraf et al

Teaching Activity: Lecture / Kahoot on assessing yourself, your resources and competences

Learning Activity: Group discussion on open assessment as a means to choosing the right strategy and avoiding strategic errors (Group Discussion / Mentimeter)

Case Studies (Illustration Capsules):

  • The Value Chain at Boll & Branch
  • Benchmarking in the Solar Industry

Assessment: Group Exercise or Quiz

Session 5

Strategy Block 3: Your Strategic Options

Your Chosen Strategy: The 5 Generic Strategies:
When is it appropriate to choose which strategic option and how do you determine what is best for YOU

Course Learning Outcomes: CC1, CC2, CCIT1

Reading: Ch 5: Thompson, Peteraf et al

Teaching Activity: Lecture / Kahoot on the characteristics of the 5 generic strategies

Learning Activity: Group discussion on the relevance of the 5 generic strategies today (Group Discussion / Mentimeter)

Case Studies (Illustration Capsules):

  • Vanguard’s Path to Becoming the Low-Cost Leader in Investment
  • Clinicas del Azucar’s Focused Low-Cost Strategy
  • Canada Goose’s Focused Differentiation Strategy
  • Trader Joe’s Focused Best-Cost Strategy

Assessment: Group Exercise or Quiz

Session 6
First part

Strengthening Your Position:
Discussion in class and online on how to determine the various ways in which you can maximize your competitive position.

Course Learning Outcomes: CK1, CCIT1, CCIT2

Reading: Ch 6: Thompson, Peteraf et al

Teaching Activity: Lecture / Kahoot on the realities of strategic moves to strengthen your position

Learning Activity: Group discussion on when you would undertake these strategic moves to strengthen your position (Group Discussion / Mentimeter)

Case Studies (Illustration Capsules):

  • Bonobos’s Blue-Ocean Strategy in the US Men’s Fashion Retail Industry
  • Tinder Swipes Right for First Mover Success
  • Walmart’s Expansion into E-Commerce via Horizontal Acquisition
  • Tesla’s Vertical Integration Strategy

Assessment: Group Exercise or Quiz

Session 6
Second part

Expanding into International Markets:
Assess and determine when and how it is appropriate to expand into international markets and what are the pitfalls that you have to look out for?

Course Learning Outcomes: CK1, CK2, CCIT1

Reading: Ch 7: Thompson, Peteraf et al

Teaching Activity: Lecture / Kahoot on options and choices for international expansion

Learning Activity: Group discussion on international expansion (Group Discussion / Mentimeter)

Case Studies (Illustration Capsules):

  • Walgreen’s Boots Alliance Inc.: Entering Foreign Markets via Alliance Followed by Merger
  • Four Seasons Hotels: Local Character, Global Service
  • WeChat’s Strategy for Defending Against International Social Media Giants in China

Assessment: Group Exercise or Quiz

Session 6
Third part

Building a Corporate Strategy:
Discussion in class and online on the best strategies to build a corporate strategy and the limitations on added value that a corporate strategy can face.

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1

Reading: Ch 8: Thompson, Peteraf et al

Teaching Activity: Lecture / Kahoot

Learning Activity: Discussion / Mentimeter

Case Studies (Illustration Capsules):

  • The Kraft-Heinz Merger – Pursuing the Benefits of Cross-Business Strategic Fit
  • Restructuring for Better Performance at Hewlett-Packard (HP)

Assessment: Group Exercise or quiz

Session 7
First part

Strategy Block 4: Building and Managing your Organization

Building an Organization:
Building an organization, motivating and managing people is an essential part of strategy implementation and the purpose is to allow students to develop their own views and assess their competences as to how to build the organizations that will be part of their lives.

Course Learning Outcomes:
CC1, CC2, CC3, CIP1, CIP2

Based on Reading: Chapters 10 to 12 (Thompson, Peteraf et al)

Reading: Ch 10: Thompson, Peteraf et al

Teaching Activity: Lecture / Kahoot on the requirements for building an effective organization

Learning Activity: Group Discussion (Mentimeter) on the key success factors in building a successful and effective organization (Group Discussion / Mentimeter)

Case Studies (Illustration Capsules):

  • Management Development at Deloitte Touche Tohmatsu Limited
  • Zara’s Strategy Execution Capabilities
  • Which Value Chain Activities Does Apple Outsource and Why?

Assessment: Group Exercise or Quiz

Session 7
Second part

Managing Internal Organizations:
Allocating resources is an essential part of business management, and installing the correct procedures. This model is for students to determine the value in installing the correct procedures for the running of an effective organization.

Course Learning Outcomes:
CK1, CK2, CCIT1, CCIT2, CIP1, CIP2

Reading: Ch 11: Thompson, Peteraf et al

Teaching Activity: Lecture / Kahoot on the establishment of procedures to run an effective organization

Learning Activity: Group Discussion on the costs and benefits of establishing processes and installing procedures (Group Discussion / Mentimeter)

Case Studies (Illustration Capsules):

  • Charleston Area Medical Center’s Six Sigma Program
  • How Wegmans Rewards and Motivates its Employees
  • Nucor Corporation: Tying Incentives Directly to Strategy Execution

Assessment: Group Exercise or Quiz

Session 8

Corporate Culture and Leadership:
Instilling the right corporate culture and leadership is essential for a successful organization. This section questions how to build the right culture and demonstrate good leadership.

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CCIT2, CIP1, CIP2

Reading: Ch 12: Thompson, Peteraf et al

Teaching Activity: Lecture / Kahoot on corporate culture, the importance of building a good culture and the power that a good corporate culture has to be able to drive a successful organization

Learning Activity: Group discussion on the merits of building a good culture and the characteristics of what a good culture entails (Group Discussion / Mentimeter)

Case Studies (Illustration Capsules):

  • Strong Guiding Principles Drive the High Performance Culture at Epic
  • Driving Cultural Change at Goldman Sachs

Assessment: Group Exercise or quiz

Session 8
Second part

Classic Motivational Theories (Extra Class):
Evaluating motivation on the basis of Maslow’s Hierarchy of Needs and Hertzberg’s Hygiene and Motivation Factors

Students may benefit from the knowledge of classic motivational theories such as Maslow and Hertzberg

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CCIT2, CIP1, CIP2

Reading: Ch 12: Thompson, Peteraf et al

Teaching Activity: Lecture / Kahoot on Maslow’s Hierarchy of Needs and Herzberg’s Hygiene and Motivation Factors

Learning Activity: Group discussion on motivation (Group Discussion / Mentimeter)

Case Studies:
To be Determined

Assessment: Group Exercise or Quiz

Session 9

Strategy Block 5: Responsibility and Ethics

Ethics:
This section assesses the role of ethics in business and determines and evaluates the source of ethical behavior

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CCIT2, CIP1, CIP2

Based on Reading: Chapter 9 (Thompson, Peteraf et al)

Reading: Ch 9: Thompson, Peteraf et al

Teaching Activity: Lecture / Kahoot on the sources of ethics and the role of ethics in business

Learning Activity: Group discussion on ethics in business (Group discussion / Mentimeter)

Case Studies (Illustration Capsules):

  • Ethical Violations at Uber and Their Consequences
  • How PepsiCo Put Its Ethical Principles into Practice
  • Warby Parker: Combining CSR with Affordable Fashion
  • Unilever’s Focus on Sustainability

Assessment: Group Exercise or Quiz

Session 10
(First part)

Corporate Social Responsibility (CSR):
Presentation to assess the role of CSR on stakeholder groups

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CCIT2, CIP1, CIP2

Reading: PowerPoint Presentation taken from Management and Organisational Behaviour by Laurie Mullens and Gill Christy, 10th Edition 2013 Pearson Publishers), Chapter 17: pages 659-692

Teaching Activity: Lecture / Kahoot on CSR for stakeholder groups

Learning Activity: Group activity for determining appropriate CSR actions for each stakeholder group (Group Discussion / Mentimeter)

Assessment: Group Exercise or Quiz

Session 10
Second part

Example: VW Dieselgate:
Evaluating the history and background to the Dieselgate Story and the implications for Corporate Governance

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3

Reading: Corporate Governance Failures at Volkswagen, Ch 2 (Page 43); Thompson, Peteraf et al

Teaching Activity: Lecture / Kahoot on the Dieselgate Corporate Governance disaster at Volkswagen

Learning Activity: Group discussion on the implications of Dieselgate and the implications for Corporate Governance Disaster and its role (Group Discussion / Mentimeter)

Assessment: Group Exercise or Quiz

Session 11

Mid-Term Examination Revision (CCIT1)

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3

Reading: Course materials

Teaching Activity: Lecture and review of topics

Learning Activity: Students undertake Kahoot and quiz revision lessons. Group discussion on course and exam questions

Assessment: n/a

  Mid-Term Examination  
Session 12

CSV Block 8 (1): Shared Value Principles

Creating Shared Value Concepts:
Understand and interpret the conceptual framework applied and contrast the traditional frameworks of ethical behavior with the shared value framework

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1

Based on Reading: Course materials, HBS Case Studies and Articles

Reading: HBS Paper “Creating Shared Value: Competitive Advantage Through Social Impact”: Prof Michael Porter and Mark Kramer (12th December 2018)
HBS Creating Shared Value (Porter and Kramer 2011)

Teaching Activity: Lecture / Kahoot on the concepts of creating shared value

Learning Activity: Discussion / Mentimeter on the concept of creating shared value and the extent that we can measure and use it in practice

Assessment: Group Exercise or Quiz

Session 13

The Social Progress Index (and other indices):
Relate social progress to economic growth and demonstrate a full understanding of the relationship between economic growth and improvements in social progress

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CIP1

Reading: www.socialprogress.org

Teaching Activity: Lecture / Kahoot on the Social Progress Index

Learning Activity: Group Discussion on the Social Progress Index. (Group Discussion / Mentimeter)

Assessment: Group Exercise and quiz

Session 14
First part

Setting the Assignment:
Students to interview a (Cambodian) company which has stated values of contributing to social needs as part of their business

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CIP1

Reading: Assignment guidelines

Teaching Activity: Lecture / Guidance on the assignment and provision of template

Learning Activity: Group discussion on assignment (Discussion / Mentimeter)

Assessment: The assignment itself

Session 14
Second part

Measuring Shared Value:
Students demonstrate that shared value can be measured using examples and case studies

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CIP1

Reading: Ken Charman’s Framework

Teaching Activity: Lecture / Kahoot on the framework for measuring shared value

Learning Activity: Group discussion on the value of measuring shared value (Group Discussion / Mentimeter)

Assessment: Group Exercise or quiz

Ken’s Framework

Session 15

The Case Studies
Level 1: Shared Value Created Through Innovations in Products and Services

Intercorp (Peru)
Demonstrate a full understanding of how Intercorp uses the shared value strategy to gain competitive advantage whilst addressing social needs in Peru

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CIP1

Based on Reading: HBS Case Studies

Reading: HBS Case Study: Intercorp- Peru

Teaching Activity: Lecture / Kahoot of the Intercorp case study

Learning Activity: Discussion / Mentimeter; students to read part of the case study and answer assignment questions

Assessment: Group Exercise or Quiz

Session 16

Discovery South Africa
Understand and evaluate the start-up company in the 1990s building competitive advantage in the Health & Life Insurance Sector by encouraging healthy lifestyle changes.

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CIP1

Reading: HBS Case Study: Discovery – South Africa

Teaching Activity: Lecture / Kahoot of the Discovery Limited Case Study

Learning Activity: Discussion / Mentimeter; students to read part of the case study and answer assignment questions

Assessment: Group Exercise or quiz

Session 17

CVS Health
Evaluate the decision of CVS Health to become a health company rather than a straightforward pharmacy and general store, and identify the shared value created for both CVS Health and the communities it serves.

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CIP1

Reading: HBS Case Study: CVS- Redesigning the Customer Value Proposition

Teaching Activity: Lecture / Kahoot on the CVS case study

Learning Activity: Discussion / Mentimeter; students to read part of the case study and answer assignment questions

Assessment: Group Exercise or quiz

Session 18

Nestle
Evaluate and assess the strategy of Nestle to become a health and nutrition company focusing on the shared value that it creates, particularly with consumers in Africa and coffee farmers in Central and South America

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CIP1

Reading: HBS Case Study: Nestle: Creating Shared Value

Teaching Activity: Lecture / Kahoot on the Nestle Case Study

Learning Activity: Discussion / Mentimeter; students to read part of the case study and answer assignment questions

Assessment: Group Exercise or quiz

Session 19

Level 2: Shared Value Created Through Innovations in the Value Chain

Walmart
Determine and assess the extent of shared value created by the many Walmart initiatives in the areas of economics activity, education, health and environmental improvement

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CIP1

Reading: HBS Case Study: Walmart: Navigating a Changing Retail Landscape

Teaching Activity: Lecture / Kahoot on the Walmart Case Study

Learning Activity: Discussion / Mentimeter

Assessment: Group Exercise or quiz

Session 20

ENEL: The Future of Energy
Determine how the decision of Enel to become a leading provider of clean energy has created new areas of business opportunity, and determine how this has created shared value with its customers and communities

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CIP1

Reading: HBS Case Study: ENEL- The Future of Energy

Teaching Activity: Lecture / Kahoot on the ENEL Case Study

Learning Activity: Group discussion on the strategic move for ENEL to shift to renewable energy resources

Assessment: Group Exercise or quiz

Session 21

Dow: Breakthrough in World Challenges (BTWC)
Case Study: Dow – Breakthrough in World Challenges (BTWC): The chemical giant and its strategy to champion products which are both commercially profitable with sustainable demand and which meet a global challenge

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CIP1

Reading: HBS Case Study: Dow – Breakthrough in World Challenges

Teaching Activity: Lecture / Kahoot on the Dow (BTWC) Case Study

Learning Activity: Group discussion / Mentimeter on the Dow strategy to designate certain of its products as BTWC candidates

Assessment: Group Exercise or Quiz

Session 22

Level 3: Shared Value Created Through Innovations in Collaboration

Yara International
Evaluate the decision of the Norwegian fertilizer company which has joined forces with many private sector, NGO and public sector organizations, including the government, to develop the Southern Agricultural Growth Corridor of Tanzania (SAGCOT)

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CIP1

Reading: HBS Case Study: Yara International (SAGCOT)

Teaching Activity: Lecture / Kahoot on the Yara International Case Study

Learning Activity: Discussion / Mentimeter on the benefits of collaboration and the shared value created

Assessment: Group Exercise or quiz

Session 23

Novartis (collaboration with the Health Authorities)
Assess and distinguish the Swiss Pharmaceutical Company’s long-term strategy to break into the Indian rural village market, building its strategy on the basis of cells of health educators promoting health issues in Indian villages

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CIP1

Reading: HBS Case Study: Social Business at Novartis (Arogya Parivar)

Teaching Activity: Lecture / Kahoot on the Novartis Case Study

Learning Activity: Discussion / Mentimeter on the challenges involved in the Arogya Parivar initiative and the shared benefits from collaboration with the Indian Health Authorities

Assessment: Group Exercise or quiz

Session 23
Second part

Beckton Dickenson: Global Health Strategy
Assess the overall value of a company with a long-standing commitment to creating shared value by advancing global health

Learning Outcomes: Assess the shared value created for medical products (focusing on the Odon Device), and how this value can be assessed if the financial returns to the company are considered marginal

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CIP1

Reading: HBS Case Study: Beckton Dickenson and the Odon Device

Teaching Activity: Lecture / Kahoot on the Beckton Dickenson Odon Device Case Study

Learning Activity: Discussion / Mentimeter on whether the Beckton Dickenson strategy is really creating shared value and whether the Odon Device initiative is really profitable

Assessment: Group Exercise or quiz

Session 24

Group Case Study Presentations: Session (1-of 2):

The presentations are the output of the student groups’ assignments

Learning Outcomes: Apply the principles of shared value to the company interviewed, evaluate the nature and extent of shared value created for the company and for the communities it serves, and present an assessment of the sustainability of a shared value business

Course Learning Outcomes:
CK1, CC1, CC2, CC3, CCIT1, CIP1

Preparation in Advance

Group Presentations

Maximum 3 groups (30 minutes each) to present their case study in class (through the Kahoot & PowerPoint Interactive Presentation & Quiz)

Teaching Activities (How to Teach this)

  • Feedback for Groups

Learning Activities

  • Presentation skills interactive
  • Assessment
  • Feedback in class and electronic
Session 25

Final Examination Revision

Course Learning Outcomes:
CK1, CK2, CC1, CC2, CC3, CCIT1, CIP1

Reading: Course materials

Teaching Activity: Lecture and review of topics

Learning Activity: Students undertake Kahoot and quiz revision lessons. Group discussion on course and exam questions

Assessment: n/a

  Final Examination  

9. TEXTBOOKS AND REFERENCES

Textbooks

1. Thompson, A., Peteraf, M., Gamble, J., & Strickland, A. (2021). Crafting and Executing Strategy
(23rd ed.). McGraw-Hill.

References

1. Harvard Business Review (2011). HBR’s 10 Must Reads on Strategy.
2. Michael E. Porter, Competitive Strategy, Free Press, New York, 1980
3. The Strategy Book (2nd Edition): Max McKeown, Pearson 2016 (ISBN: 978-1-292-08440-4 (print),
978-1-292-08443-5 (PDF), 978-1-292-08442-8 (etext) 978-1-292-08441-1 (epub)

Creating Shared Value Component

This course is based on case studies made available by Harvard Business School ‘Creating Shared Value’
Course. These are supported by journal articles on Corporate Philanthropy, Corporate Social Responsibility
and Creating Shared Value. These are listed below.

Harvard Business School Case Studies for Creating Shared Value

1. Yara International: Africa Strategy (715402) (24 pages – 15 pages text)
2. Dow: Breakthroughs in World Challenges (715403) (20 pages – 10 pages text)
3. Social Business at Novartis: Arogyar Parivar (715411) (19 pages – 12 pages text)
4. Discovery Limited (715423) (19 pages – 10 pages text)
5. Nestle’s Creating Shared Value Strategy (716422) (23 pages – 15 pages text)
6. CVS Health: Redefining the Value Proposition (717436) (22 pages – 16 pages text)
7. Walmart: Navigating a Changing Retail Landscape (717474) (23 pages – 16 pages text)
8. Enel: The Future of Energy (718414) (19 pages – 11 pages text)
9. Walmart: Segmenting Social Impact (715435) (4 pages – 3 pages text)
10. Intercorp (718417) (24 pages – 14 pages text)
11. Beckton Dickenson: Global Health Strategy (718406) (24 pages – 15 pages text)
12. DBL Partners: Double Bottom Line Venture Capital
13. National Australia Bank: Looking Out for the Customer
14. Philips Lighting – Light as a Service
15. Generation Investment Management

Additional References

The following are journal articles by Harvard Business School, which are specifically used for the Creating
Shared Value Course.
1. Porter, Michael E., and Mark R. Kramer. “Philanthropy’s New Agenda: Creating Value.” Harvard Business Review 77, no. 6 (November–December 1999): 121–130. View Details
2. Porter, Michael E., and Mark R. Kramer. “Strategy and Society: The Link between Competitive Advantage and Corporate Social Responsibility.” Harvard Business Review 84, no. 12 (December 2006): 78–92. View Details (SUBSCRIBER ONLY)
3. Porter, Michael E., and Mark R. Kramer. “Creating Shared Value.” Harvard Business Review 89, nos. 1-2(January–February 2011): 62–77. View Details (SUBSCRIBER ONLY)
4. Porter, Michael E., and Mark R. Kramer. “The Competitive Advantage of Corporate Philanthropy.”Harvard Business Review 80, no. 12 (December 2002): 56–69. View Details
5. Porter, Michael E., and Mark R. Kramer. “The Pluses in Corporate Philanthropy.”Boston Globe (January13, 2003). View Details
6. Kramer, Mark R., and Marc W. Pfitzer. “The Ecosystem of Shared Value.”Harvard Business Review 94,no. 10 (October 2016): 80–89. View Details

Textbooks and Additional Reading

The textbooks and articles below are for wider reading on business ethics issues.
1. Ferrell et al. Business Ethics: Ethical Decision-Making and Cases. 8th ed. Cengage Learning. 2011.
2. Stanwick et al, Understanding Business Ethics, 3rd ed. Pearson. 2015.
3. BPP, Paper P1: Governance, Risk and Ethics, BPP Publications, 2017.
4. CFA Institute, Ethics and Quantitative Methods, CFA Institute 2018.