The course teaches and practices English for professional business purposes including verbal and written communication in English in the form of properly formatted letters, emails, reports and memos that are commonly used in day-to-day work. It also provides students with international business terminology, preparing them to communicate in an international working environment where they interact with investors for potential business opportunities. This course also supports students with numerous opportunities for discussions and covers a wide range of subjects, including:
Credits: 2.5
Lecture Hours: 37.5
Self-Study Hours: 90
Total Study Hours: 112.5
Prerequisites
Students must have completed English for Academic Purposes 1 and 2.
On successful completion of this course, students will be able to:
1. Knowledge
Level of Learning | PLO | CLO | Learning Outcome |
---|---|---|---|
Apply | PK1, PK4 | CK1 | Apply English language vocabulary specific to business. |
Understand | PK1, PK2, PK4 | CK2 | Apply English language vocabulary specific to business. |
2. Cognitive Skills
Level of Learning | PLO | CLO | Learning Outcome |
---|---|---|---|
Apply | PC1, PC3 | CC1 | Use English language effectively in business situations both face-to-face and over the phone. |
Create | PC1, PC5, PC6 | CC2 | Create professional business correspondence in English. |
Analyze | PC2 | CC3 | Distinguish business organizations, industries and sectors. |
Apply | PC1, PC7 | CC4 | Operate international trade concepts (such as ordering and supplying goods and services, answering and making enquiries, making offers, placing and acknowledging orders). |
3. Communication, Information Technology, and Numerical Skills
Level of Learning | PLO | CLO | Learning Outcome |
---|---|---|---|
Apply | PCIT3, PCIT4, | CCIT1 | Integrate Microsoft Word and PowerPoint in business presentations and correspondences. |
Analyze | PCIT2, PCIT3, PCIT4 | CCIT2 | Organize group discussions, pairwork and teamwork with confidence (using online tools). |
4. Interpersonal Skills and Responsibilities
Level of Learning | PLO | CLO | Learning Outcome |
---|---|---|---|
Create | PIP1, PIP2, PIP3 | CIP1 | Manage team projects and assignments productively. |
The course targets the 25 lessons in the study plan below. Each lesson is 1.5 class hours each; there are a total of 37.5 class hours. The study plan below describes the learning outcome for each lesson, described in terms of what the student should be able to do at the end of the lesson. Readings should be done by students as preparation before the start of each class. Implementation of this study plan may vary somewhat depending on the progress and needs of students.
No | Lesson Learning Outcomes | Teaching and Learning Activities, Assessment |
---|---|---|
1 |
Basic Business Principles and Vocabulary
|
Course introduction Lecture Discussions: introductions Reading: Break Even analysis Subject background. Lead-in Activities |
2 |
The education business
|
Reading activity: internet research Listening and discussion Reading: What price a degree? Vocabulary Chapter 1: Building a career |
3 |
Grammar: Tense review
(CK1, CCIT1) |
Review activities Discussion and internet research Listening activity: Role-play: Balloon debate. Chapter 1: Building a career |
4 |
Interviewing: giving reasons
(CK2, CC2) |
Discussion Listening: Speaking: Interviewing Writing: Cover letters Case study Chapter 1: Building a career (Quiz 1) |
5 |
IT Solutions
(CC2) |
Reading activity: Group discussion Listening activity: Reading: Chapter 2: Information |
6 |
Grammar: Comparing solutions and getting help
|
Lecture Discussion Speaking: Telephoning Role-play: Writing; memos Chapter 2: Information |
7 |
Writing: Memos
(CC1) |
Lecture Discussion Listening and note-taking Reading Case study: Meteor Bank Chapter 2 : Information (Quiz 2) |
8 |
What quality means
|
Lecture Discussion Reading: Two kinds of quality Listening Speaking Chapter 3: Quality |
9 |
Grammar: Passive structures and have something done
(CC1) |
Lecture Practice activities Speaking: Delivering presentations. Listening Case study: Zaluski Strawberry Chapter 3: Quality |
10 |
Writing: Emailing and letter writing
(CK2, CCIT1, CCIT2) |
Lecture Discussion Reading Listening activity: Internet research activity: email phrase bank Chapter 3: Quality (QUIZ 3) |
11 |
The project team
(CK2, CC3) |
Discussion Reading: Smells like team spirit Listening activity: Group work: Chapter 4: Feedback |
12 |
Grammar: Regrets, speculation and habits
(CK2, CI1, CCIT2) |
Lecture Discussion Reading Listening activity Speaking Role-play: an interview Chapter 4: Feedback |
13 |
Writing reports
(CC3, CI1, CCIT2) |
Lecture Discussion Writing Reading Case-study: Trident Oversea Chapter 4: Feedback (Quiz 4) |
14 |
Social media marketing
(CC3; CCIT2) |
Lecture Group Discussion Reading: Social marketing doesn’t have to suck Listening activity: Chapter 5: Selling more |
15 |
Grammar: Questions for persuading
|
Lecture Listening activity: Practice exercise Internet research Speaking Chapter 5: Selling more |
16 |
Writing: Mailshots and sales letters
|
Discussion Lecture Writing Listening activity: Case-study: Backchat Communication Chapter 5: Selling more (Quiz 5) |
17 |
Developing a business
(CC1, CC2, CC4) |
Lecture Reading activity: Five simple rules for building a blockbuster brand. Listening: Discussion and presentation Chapter 6: New Business |
18 |
Grammar: Future continuous and future perfect
(CC4, CCIT2) |
Lecture Practice exercise: Listening: Discussion and presentation Chapter 6: New Business |
19 |
Writing a company profile
|
Lecture Discussion Reading Listening. Presentation Case-study: Angels or demons? Chapter 6: New Business (QUIZ 6) |
20 |
Accountants
|
Lecture Discussion Reading Listening activity: Chapter 7: Financial Control |
21 |
Grammar: Cause and effect, ability, articles
(CK1, CK2, CC1) |
Lecture Discussion Reading Listening. Speaking Writing Case-study: Car-Glazer Chapter 7: Financial Control(Quiz 7) |
22 |
Fair trade or free trade?
|
Lecture Discussion Listening activity: Reading: Why fair trade is a bad deal។ Chapter 8:Fair Trade |
23 |
Grammar: Obligation and permission, inversion
|
Lecture Discussion Reading activity: Speaking Listening Chapter 8: Fair Trade (Quiz 8) |
24 |
Writing a letter of complaint
|
Lecture Discussion Writing: Writing a letter of complaint Reading: Case-study: Green Hill Coffee Chapter 8: Fair Trade |
25 | FINAL EXAM REVIEW | Lecture and review of chapters 1 to 8. Group discussion on course and exam questions |
Total Hours : 37.5 hours |
Teaching methods may include:
Grades will be determined based on a grading score, calculated using the following assessments and score allocations:
Assessment | Weight of each assessment | Learning Outcome Assessed | |
---|---|---|---|
CLO | PLO | ||
Attendance | 10% | CK1, CK2, CC1, CC2, CC3, CC4, CCIT1, CCIT2, CI1 | PK1, PK2, PK4, PC1, PC2, PC3, PC5, PC6, PC7, PCIT2, PCIT3, PCIT4, PIP1, PIP2, PIP3 |
In-class tests | 20% | CK1, CK2, CC1, CC2, CC3, CC4, CCIT1, CCIT2, CI1 | PK1, PK2, PK4, PC1, PC2, PC3, PC5, PC6, PC7, PCIT2, PCIT3, PCIT4, PIP1, PIP2, PIP3 |
Homework | 10% | CK1, CK2, CC1, CC2, CC3, CC4, CCIT1, CCIT2, CIP1 | PK1, PK2, PK4, PC1, PC2, PC3, PC5, PC6, PC7, PCIT2, PCIT3, PCIT4, PIP1, PIP2, PIP3 |
Assignments | 10% | CK1, CK2, CC1, CC2, CC3, CC4, CCIT1, CCIT2, CIP1 | PK1, PK2, PK4, PC1, PC2, PC3, PC5, PC6, PC7, PCIT2, PCIT3, PCIT4, PIP1, PIP2, PIP3 |
Midterm exam | 20% | CK1, CK2, CC3, CCIT1 | PK1, PK2, PC1, PC5, PC6, PCIT3, PCIT4 |
Final exam | 30% | CK1, CK2, CC2, CC3, CC4, CCIT1 | PK1, PK2, PC1, PC5, PC6, PCIT3, PCIT4 |
Total grading score | 100% |
During the course there is one assignment:
Work Group: | Individual and Group |
Output format: | Writing and Presentation |
Language: | English |
Assignment include: | Writing reports, memos, and business conversation, field work data collection and analysis, and role play and presentations. |
Textbook
1. Macmillan Education 2013, The Business B2 Upper Intermediate, Frances Watkins and Paul Emmerson with Mike Sayer, First edition published 2008.
2. Pearson Education Limited 2010,Accounting and Finance Market Leader, Sara Helm, First published in 2010
References
1. Language Success Press 2010, Speak Business English like an American, Amy Gillett, First published in 2006
2. Cambridge University Press, English for Business Studies, Ian Mackenzie, 3rd Edition
3. Cambridge University Press, English for the Financial Sector, Ian Mackenzie
4. Financial Times magazines